Is there anything else I can do bar taking a screwdriver to the thing or is it terminally broken? Many thanks folks. I have checked that there is no scrap of paper still stuck in the printheads. The alignment failed and the print quality diagnostic report prints only in. When you insert a new ink cartridge, the printer automatically prompts you to align the ink cartridges. The carriage moves to the right side of the printer. I have tried this 3 times with the same result. Microsoft Windows 10 (64-bit) source-board-id:PostPrint. Do not bend the tab more than 1.27 cm (0.5 in) Repeat these steps for each ink cartridge that needs replacement. The printer eventually churned out a sheet of paper with a few faint ink marks on it but showed a message on the screen that said "printhead alignment failed". Alignment issues and errorsHP printer ink cartridge issues including. I have recently had a paper jam in the printer and thinking this may have caused a problem, I then tried "Align the printheads". HP printer turns off unexpectedly or repeatedlyHP Printers - Windows Update Error. I have not at this stage used the deeper clean function that uses more ink. Somewhat puzzled I ran a "clean printhead" operation thinking that the printheads may be a bit dry not having been used for a week. This occurred for several sheets afterward, but kept diminishing in amount. Thinking it might be a bad cartridge (564 black) I put in a new one but it still doesn't print black. The black ink cartridge looked to still be about 1/4 full and I got no low ink warnings. Process repeats every time I use the printer. 16,599 Level 1 01-11-2012 11:42 AM About 3 weeks ago, prior to getting above error msg, a large black ink blob appeared on my printed sheet of paper. I have an HP Photosmart Premium C309g printer, about 3 years old, that suddenly stopped printing black. I know that all the ink cartridges are not empty (3 are genuine HP but magenta and photoblack are Jet-tec compatibles) but am aware that the printer is not used everyday. My Photosmart Premium C309g printer prompts me to load paper every time I turn it on, then does cartridge alignment for 4+ minutes, prints a successful test page, then displays 'alignment failed'. I recently tried to copy a document only for the printer to churn out a blank piece of paper. I have a HP Photosmart Premium C309g-m printer/copier/scanner, that is about 2/3 years old, wirelessly connected to my laptop running Windows XP.
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